Acceptable Use Policy

1. Lawful and authorized use

• Do not use the Service to violate law, regulation, court order, contract, or another person’s rights.
• Do not submit information, photos, recordings, locations, or communications without the authority and notices required for that use.
• Do not impersonate another person or business, misrepresent authority, forge records, or use misleading sender information.

2. Security and platform integrity

• Do not access another account, tenant, public token, API, device, or provider without permission.
• Do not probe, scan, exploit, bypass, disable, or interfere with authentication, authorization, rate limits, plan limits, logging, or security controls.
• Do not distribute malware, destructive code, credential-harvesting content, or instructions designed to compromise systems.
• Do not overload, scrape, reverse engineer, resell, or copy the Service except as law or a written agreement expressly permits.

3. Messaging and marketing

• Do not send spam, unlawful automated messages, deceptive promotions, or communications to a person who opted out.
• Do not buy, rent, scrape, or upload contact lists without a lawful basis to use them.
• Do not hide sender identity, omit required disclosures, or defeat unsubscribe, STOP, suppression, quiet-hour, or do-not-contact controls.
• Do not represent a draft, estimate, AI output, or unverified marketing claim as guaranteed fact.

4. Harmful or infringing content

• Do not upload unlawful, threatening, harassing, hateful, sexually exploitative, defamatory, fraudulent, or privacy-invasive content.
• Do not upload content that infringes copyright, trademark, trade secret, publicity, or other rights.
• Do not expose exact customer locations, access codes, private notes, or identifiable job photos publicly without appropriate permission.

5. Field safety and environmental use

• Do not use the Service to promote unsafe chemical handling, intentional environmental release, property damage, or work by unqualified personnel.
• Do not treat software recommendations as a substitute for site inspection, labels, safety data, training, permits, runoff rules, or professional judgment.
• Do not falsify checklists, photos, measurements, proof, incidents, time, service completion, or compliance records.

6. Prohibited high-risk use

The Service is not designed to make autonomous decisions about employment, credit, insurance, housing, legal rights, medical care, emergency response, or other high-impact eligibility. Do not repurpose customer or crew data for those decisions without a separate product review and legally sufficient process.

7. Enforcement

We may investigate credible reports, preserve relevant evidence, limit a feature, remove content, suspend an account, or report activity when reasonably necessary to protect people, property, the Service, or legal compliance. When practical, we provide notice and an opportunity to correct a violation. Serious, repeated, fraudulent, or dangerous conduct may result in immediate suspension or termination.

8. Reporting a concern

Report suspected abuse through our Contact page. Use its private Security option for vulnerabilities; do not expose customer data or publicly disclose an unremediated issue.